Getting Started

What is MaiMoney?
svg

We don’t think you should have to choose between targeting higher returns and quick & easy access to your investments, so we’re bringing it all to you in an easy-to-use app!

MaiMoney is a passive investment app aiming to help you build savings through a curated list of actively managed portfolios, such as MaiGreen. Through our app, you can access our flagship product MaiGreen which gives you access to returns from renewable energy investments.

With MaiMoney, you can choose the way you want to save by targeting 6.5% p.a. or 8.5% p.a. returns.

What makes MaiMoney different?
svg

MaiMoney is proud to be the first wealth management app in Vietnam focusing on alternative impact investments like renewable energy, which not only deliver stable investment returns but also have a positive impact to the environment for everyone.

At MaiMoney, we put our customers first, by providing transparency in our investment products. The MaiGreen portfolio is managed by institutional management firm Viet Tin Capital - we are confident that MaiMoney's products will make your investment journey relaxed, safe, and effective.

How do I invest with MaiMoney?
svg

It only takes a few minutes and 4 simple steps to start investing with MaiMoney.

Step 1: Download the MaiMoney app here

Step 2: Register and verify your account following the instructions

Step 3: Transfer money into your MaiMoney account

Step 4: Press the invest button

What details do I need to get started with MaiMoney?
svg

To register an account with MaiMoney, you need a smartphone running iOS or Android and meet the following requirements:

  • Be a Vietnamese citizen aged 18 or older
  • Have a valid and unexpired national ID card or citizen ID card.
How old do I have to be to open a MaiMoney account?
svg

To register an account with MaiMoney, you need to be 18 years or older.

Is my privacy protected?
svg

MaiMoney ensures that our customers' personal information is always kept secure at the highest level through physical and digital security measures.

Here are the main points of MaiMoney's privacy policy:

  • We collect users' personal information to support the use of the application.
  • We are committed to protecting users' privacy and will not use their personal information for any purpose other than the intended use of the application.
  • Users have the right to request that we delete their information from our system.
  • We do not share users' personal information with third parties except when required by law or with the user's consent.

You can always access the full content of MaiMoney's privacy policy on the MaiMoney app and on our website here.

Why do my details need to be verified by MaiMoney?
svg

In order to confirm you are who you say you are, we may require additional ID verification, such as your National ID Card or Citizen ID Card.

Identity verification procedures are in place to protect MaiMoney and our customers from criminal activity. The fraudulent use of this personal information can be harmful to MaiMoney and yourself. 

Why was my account rejected after finishing eKYC?
svg

Your account may have been denied approval after you completed all eKYC steps for one of the following reasons:

  • You are under 18 years old.
  • You are not a Vietnamese citizen. Currently, the MaiMoney app is only available for Vietnamese citizens. We plan to offer our products to international customers in the near future, and MaiMoney will inform you as soon as these products are ready.
  • We suspect that the image/information on your National ID Card or Citizen ID Card is not authentic or original.
  • We observe that the face on the National ID Card or Citizen ID Card does not match the face in the photo you provided.

Regardless of the reason for account approval denial, MaiMoney has certainly sent the reason for denial in the application. Please check and follow the instructions.

Please contact the hotline at (+84) 243 941 1525 for support.